Privacy Policy
Last Updated: May 28, 2026
Local Titan ("we," "us," or "our") operates the website localtitan.io and the Local Titan platform. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our services.
Company Information
Local Titan is operated from 462 SW Lairo Ave, Port Saint Lucie, FL 34953. For privacy-related inquiries, contact us at support@localtitan.io.
Information We Collect
When you use Local Titan, we collect the following types of information:
Information You Provide
- Account Information: Name, email address, business name, business address, and phone number when you create an account
- Payment Information: Billing details processed securely through Stripe. We do not store credit card numbers on our servers
- Business Data: Business profile information, Google Business Profile details, and marketing content you create within the platform
- Communications: Messages you send to our support team or through our AI chatbot
Information Collected Automatically
- Usage Data: Features used, scan results, content generated, pages visited, and interaction patterns
- Device Information: Browser type, operating system, IP address, and device identifiers
- Cookies: Essential authentication cookies and session management tokens
Google Ads API Data
Our AdTitan feature integrates with the Google Ads API to provide campaign management and reporting services. When you connect your Google Ads account:
- Data Accessed: We read campaign performance data (impressions, clicks, conversions, cost, CTR, CPC), keyword reports, search term reports, ad group data, and budget information via authorized GAQL queries
- OAuth Authorization: We use Google OAuth 2.0 to securely connect to your Google Ads account. You explicitly authorize access via Google's consent screen, and you can revoke access at any time from your Google Account settings
- Data Use: Google Ads data is used solely to display performance metrics in your Local Titan dashboard, generate AI-powered optimization recommendations, and execute campaign modifications you authorize (budget changes, keyword additions, ad copy updates)
- Data Storage: Google Ads performance data may be cached temporarily (up to 24 hours) to improve dashboard loading speeds. OAuth refresh tokens are stored securely with encryption. We do not sell, share, or transfer your Google Ads data to any third party
- Data Retention: When you disconnect your Google Ads account or delete your Local Titan account, all cached Google Ads data and stored tokens are permanently deleted within 30 days
- Compliance: Our use of the Google Ads API complies with the Google Ads API Terms and Conditions and Google's API Services User Data Policy
How We Use Your Information
We use your data to:
- Operate and improve our rank tracking, content generation, review management, and Google Ads campaign management services
- Process payments and manage your subscription
- Send transactional emails (account confirmations, billing receipts, service alerts)
- Provide customer support
- Generate AI-powered insights and recommendations for your business
- Improve our platform's features and user experience
We do not sell your personal information to third parties.
Third-Party Services
We use the following third-party services to operate Local Titan:
- Stripe: Payment processing (Stripe Privacy Policy)
- Supabase: Secure database hosting with row-level security and encryption at rest
- Google APIs: Google Ads API, Google Business Profile API, Google Maps API — accessed via OAuth 2.0 with user consent
- Anthropic (Claude AI): AI-powered content generation and optimization recommendations — your data is not used to train AI models
- SerpAPI: Search engine results data for rank tracking features
- Twilio: SMS notifications for review funnel and alerts
Data Security
We use industry-standard security measures to protect your data:
- All data transmitted via HTTPS/TLS encryption
- Database encryption at rest via Supabase with row-level security policies
- OAuth tokens stored with encryption and automatic expiration
- Regular security audits and monitoring
- Access controls limiting employee access to user data
Data Retention
We retain your personal data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where required by law (e.g., billing records retained for tax compliance). Cached performance data (rank scans, Google Ads reports) is automatically purged after 90 days.
Cookies
We use essential cookies for authentication and session management. We do not use tracking cookies for advertising purposes. Third-party analytics (if enabled) may use cookies as described in their respective privacy policies.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request your data in a machine-readable format
- Revoke Consent: Disconnect third-party integrations (Google Ads, GBP) at any time
To exercise any of these rights, contact us at support@localtitan.io.
California Privacy Rights (CCPA)
California residents have the right to know what personal information we collect, request deletion of personal information, and opt out of the sale of personal information. We do not sell personal information. To submit a request, email support@localtitan.io.
Children's Privacy
Local Titan is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date. Continued use of the platform after changes constitutes acceptance.
Contact
For privacy questions or data requests, contact us at: