Privacy Policy

Last Updated: May 28, 2026

Local Titan ("we," "us," or "our") operates the website localtitan.io and the Local Titan platform. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our services.

Information We Collect

When you use Local Titan, we collect the following types of information:

Information You Provide

Account Information: Name, email address, business name, business address, and phone number when you create an account
Payment Information: Billing details processed securely through Stripe. We do not store credit card numbers on our servers
Business Data: Business profile information, Google Business Profile details, and marketing content you create within the platform
Communications: Messages you send to our support team or through our AI chatbot

Information Collected Automatically

Usage Data: Features used, scan results, content generated, pages visited, and interaction patterns
Device Information: Browser type, operating system, IP address, and device identifiers
Cookies: Essential authentication cookies and session management tokens

Google Ads API Data

Our AdTitan feature integrates with the Google Ads API to provide campaign management and reporting services. When you connect your Google Ads account:

Data Accessed: We read campaign performance data (impressions, clicks, conversions, cost, CTR, CPC), keyword reports, search term reports, ad group data, and budget information via authorized GAQL queries
OAuth Authorization: We use Google OAuth 2.0 to securely connect to your Google Ads account. You explicitly authorize access via Google's consent screen, and you can revoke access at any time from your Google Account settings
Data Use: Google Ads data is used solely to display performance metrics in your Local Titan dashboard, generate AI-powered optimization recommendations, and execute campaign modifications you authorize (budget changes, keyword additions, ad copy updates)
Data Storage: Google Ads performance data may be cached temporarily (up to 24 hours) to improve dashboard loading speeds. OAuth refresh tokens are stored securely with encryption. We do not sell, share, or transfer your Google Ads data to any third party
Data Retention: When you disconnect your Google Ads account or delete your Local Titan account, all cached Google Ads data and stored tokens are permanently deleted within 30 days
Compliance: Our use of the Google Ads API complies with the Google Ads API Terms and Conditions and Google's API Services User Data Policy

How We Use Your Information

We use your data to:

Operate and improve our rank tracking, content generation, review management, and Google Ads campaign management services
Process payments and manage your subscription
Send transactional emails (account confirmations, billing receipts, service alerts)
Provide customer support
Generate AI-powered insights and recommendations for your business
Improve our platform's features and user experience

We do not sell your personal information to third parties.

Third-Party Services

We use the following third-party services to operate Local Titan:

Stripe: Payment processing (Stripe Privacy Policy)
Supabase: Secure database hosting with row-level security and encryption at rest
Google APIs: Google Ads API, Google Business Profile API, Google Maps API — accessed via OAuth 2.0 with user consent
Anthropic (Claude AI): AI-powered content generation and optimization recommendations — your data is not used to train AI models
SerpAPI: Search engine results data for rank tracking features
Twilio: SMS notifications for review funnel and alerts

Data Security

We use industry-standard security measures to protect your data:

All data transmitted via HTTPS/TLS encryption
Database encryption at rest via Supabase with row-level security policies
OAuth tokens stored with encryption and automatic expiration
Regular security audits and monitoring
Access controls limiting employee access to user data

Data Retention

We retain your personal data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where required by law (e.g., billing records retained for tax compliance). Cached performance data (rank scans, Google Ads reports) is automatically purged after 90 days.

Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies for advertising purposes. Third-party analytics (if enabled) may use cookies as described in their respective privacy policies.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data
Portability: Request your data in a machine-readable format
Revoke Consent: Disconnect third-party integrations (Google Ads, GBP) at any time

To exercise any of these rights, contact us at support@localtitan.io.

California Privacy Rights (CCPA)

California residents have the right to know what personal information we collect, request deletion of personal information, and opt out of the sale of personal information. We do not sell personal information. To submit a request, email support@localtitan.io.

Children's Privacy

Local Titan is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date. Continued use of the platform after changes constitutes acceptance.

Contact

For privacy questions or data requests, contact us at:

Email: support@localtitan.io

Address: 462 SW Lairo Ave, Port Saint Lucie, FL 34953